Legal Information

1. Legal Notice / Imprint (Aviso Legal)

Full Name: Claus Bertermann

Address: Jose Maria Martinez Cachero 15, 5c, 33013 Oviedo, Spain

Phone: +34 689 09 50 05

NIF / CIF (Spanish Tax ID): Y3094595M

In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

2. Privacy Policy (GDPR)

Data Controller: Claus Bertermann (details above).

Purpose of Processing: We process your personal data to manage your relationship with us, process orders, and send you information about our artworks and events if you have subscribed.

Legal Basis: The processing is based on the execution of a contract (sales), legal obligations (tax), or your consent (newsletter/contact form).

Data Retention: Data will be kept as long as the commercial relationship exists or for the years necessary to comply with legal obligations.

Recipients: Data will not be ceded to third parties except in cases where there is a legal obligation or it is necessary for the delivery of services (e.g., shipping companies). Technical service providers process data on our behalf: Cloudflare, Inc. (hosting, security and cookieless statistics) and Google Ireland Ltd. (analytics, only with your consent).

Rights: You have the right to access, rectify, and delete your data, as well as other rights, as explained in the additional information. You can exercise these rights by sending an email to [email protected].

Complaints: You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.

3. Cookie Policy

This website uses cookies to improve your experience. We use:

Technical Cookies: Necessary for the website to function (e.g., shopping cart, session).
Analytics Cookies: To understand how visitors interact with the website (anonymized).

You can accept or reject cookies through the cookie banner or your browser settings. Blocking all cookies may affect the functionality of the website.

Google Analytics: Only if you accept analytics cookies in the banner, we use Google Analytics 4 (Google Ireland Ltd.) to measure visits. Without your consent, Google Analytics is not loaded.

Cloudflare Web Analytics: To count visits and measure page speed, we also use Cloudflare Web Analytics (Cloudflare, Inc.). It sets no cookies, stores nothing on your device and does not build visitor profiles or track you across websites. Legal basis: our legitimate interest in understanding how this website is used (Art. 6(1)(f) GDPR).

4. Consumer Information (Terms & Conditions)

Prices: All prices shown include applicable taxes (VAT). Shipping costs are calculated at checkout.

Payment Methods: We accept major credit cards and other secure payment methods displayed at checkout.

Delivery: Delivery times vary by location. Estimated delivery times are provided during the purchase process.

Right of Withdrawal: You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire physical possession of the goods.

Warranty: All artworks are covered by the legal guarantee of conformity for goods.

Withdrawal Form Template:

To: Claus Bertermann, Jose Maria Martinez Cachero 15, 5c, 33013 Oviedo, Spain, [email protected]

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: [Insert Name of Artwork]

Ordered on: [Date] / Received on: [Date]

Name of consumer(s): [Name]

Address of consumer(s): [Address]

Signature (only if this form is notified on paper):

Date: [Date]

5. Online Dispute Resolution (ODR)

The European Commission provides a platform for online dispute resolution (ODR), which is available at the following link:

https://ec.europa.eu/consumers/odr